Our Cookies & Privacy Policy

By visiting our site you are automatically agreeing to our cookies & privacy policy.

We make every reasonable effort to ensure we adhere to the law and operate within the Data Protection Act 1998. As such, any personal information we collect is processed lawfully, correctly, kept securely and is retained no longer than needed.

Data Collection

We collect data by two means on this website.

The first is through our simple contact form, which offers visitors to this site the ability to get in touch with a member of our team. Data submitted through this form is emailed directly to our support team, and no information submitted through this form is stored on the server.

The second form of data collection, is when a visitor to this site engages in the purchase process for one of our service plans. During this process, we will collect some contact information, as well as general details about your property. Later in the service plan process, you may also upload images and other documentation relating directly to the requirements of the service plan. This information is stored on our server, and is only available to authorised members of the Plan Extend team, by means of a secure login.

Part of the service plan process also involves the visitor to make a payment to secure the plan. All payments for this website are handled by a 100% secure 3rd party service, and at no time will your payment details be kept or communicated with our server.

What Are Cookies?

Our site does use cookies but what are they? Well cookies are simply text files, stored on your local machine or mobile device, which contain small amounts of data from the sites you visit. This information can then be accessed by site and can help with your user experience. Cookies will usually expire after a set amount of time on your machine unless they are session cookies with terminate immediately after you close your browser window.

Accepting cookies can be turned off through your browser settings – though please be aware that if you disable cookies, you may not be able to fully interact with the processes of this website..

This website primarily uses cookies in order to handle the Service Plan signup process and also from Google Analytics.

Further information on cookies can be found at: www.aboutcookies.org.

Google Analytics

Google Analytics is a tool to help us analyse how people are using our site. This information is used to help us improve the experience we give our customers and does not collect any personal information.

Further information can be found on the Google Analytics Cookies web page.

By closing this window you are giving consent to cookies being used. If you would like more information click here.